We provide fast email and phone technical support - contact us if you encourage technical problems with the Phyton products.
Every Phyton device programmer or emulator can be launched in a special diagnostic mode. If the product crashes or does not perform as expected cycle the power and launch the product in this mode. You can find the diagnostic mode shortcuts in the folder where the Phyton software has been installed. When the product crashes quite the program and send us the log file located in the same folder.
Feel free to send an email to firstname.lastname@example.org or open a ticket in our HelpDesk. Please specify the Phyton product(s) with which you work, a target device and add as many details as possible to speed up our reply.
Call us at +1-718-259-3191 to get our prompt assistance. However, only simple questions can be resolved over the phone. The best way to get a prompt assistance is to email us your detailed inquiry - we usually respond within 24 hours.